Disclaimers

The following disclaimers are applicable to all quotes provided by FlashParking, Inc. or any of its subsidiaries or affiliates (collectively, “Flash”).

All quotes are valid for a period of ninety (90) days from the date set forth on the quote.

Travel & Expenses

Project and installation related travel and related expenses will be billed post-installation on the final invoice and shall be based on market rates for airfare and hotel. Per diem rates for meals and incidentals will be billed at commercially reasonable rates, as agreed with Customer.

Access Credentials Compatibility

Any proximity cards, AVI (minus toll tag) credential devices, and hotel room key cards (collectively, “Access Credentials”) that are existing and in use prior to installation of new FlashPARCS equipment must be submitted to Flash for compatibility testing to ensure compatibility with Flash’s Systems. Unless compatibility is expressly confirmed in writing following compatibility testing, Flash does not guarantee compatibility of Customer’s existing Access Credentials.

Payment

For equipment orders that are not financed, upon signing an Agreement or Order Form, Customer shall be invoiced and pay for 50% of the Agreement or Order Form’s value, as applicable. Customer shall be invoiced for an additional 40% of the total value of the Order Form or Agreement, as applicable, upon delivery of the Equipment at the Customer’s site. Customer shall be invoiced for the final 10% of the value of the Order Form or Agreement, as applicable, upon the successful completion of the Commissioning Services.
Flash reserves the right to charge an additional cancellation fee of 20% of the total value of the Order Form or Agreement, as applicable, to be paid immediately at time of cancellation.

Delivery Lead Time

Delivery lead times will be communicated to Customer at the time of order confirmation. Lead times are dependent on production schedules, material availability and custom requests like wraps and other design work.

Standard Installation

Internet connectivity and electricity service are required to be provided by venue or parking Installation assumes there is a pathway to run CAT5/6 for internet from the source to the final installed location.
Installation quote is based on the information provided by Customer and is subject to increase based on the presence of unknown site conditions at the time of quote. All other requirements not provided by the Customer before installation are subject to review, and additional fees may be assessed to cover the work.
Assumes a concrete surface on each lane, that the concrete is in good enough condition to install the saw cut loop, has no major cracks and is not post-tension construction. If the location is post-tension construction, the install team will require a contractor to perform a surface penetration scan to ensure it is safe to make the cut. Additional fees will apply and there may be delays to the installation.
All installation services are to be performed during normal business hours, Monday through Friday, excluding holidays, by non-union labor.
Installation assumes free and unfettered access to the island area for Flash or its Delays resulting from limited access to the work area or unfinished work that is to be provided by others as noted herein may result in additional costs.
Installation may include uninstalling and removing existing in-lane equipment (and POFs, if applicable) and reusing certain aspects of the existing power, in-ground and other wiring that is currently installed in the lanes (old Equipment disposal not included).
Reusing or running one ethernet cable from the network demarcation point to the FlashPARCS Smart Station Kiosk using existing pathway or conduit.[1]
Mounting FlashPARCS network kit with back-up LTE in each lot or garage (will be pre-configured prior to shipping).
Cutting, installing & calibrating new arming and safety loops and connecting both loops to the
Bolting down the Smart Station kiosk and gate (configuration is done over the air).
Running 3 pairs of cables from the Smart Station Kiosk to gate for (a) gate vend, (b) arming loop detection, and (c) closing loop detection.
The installation of door readers requires the door have the necessary electrified components/hardware, a pathway for a dry contact connection between our reader and the locked door, and 110 power within 25’ of our reader (or 24vdc within 100 feet in same conduit as CAT5) – all of which is to be installed by others and therefore is not included in this quote.
We will provide a set of dry contact wires to fire the overhead door (if applicable). Final Connections to the overhead door are to be done by overhead door vendor and are not our responsibility.
For facilities requiring newly constructed parking island(s), Flash and Customer will mutually agree to a layout and installation will be by third parties contracted by Flash. The island construction will include form, pour, and concrete finish and electrical conduits within the island as needed for the connection to line voltage via conduits and circuit/low voltage communications.
LPR Solution (if ordered) requires runway length of about 33 feet from gate to cameras. Functionality may be compromised, and solution may not be possible if site conditions do not meet runway length requirements.
Any third-party hardware included in the quote is for hardware only. Any configuration and/or setup fees by such third-party vendors may be subject to a separate agreement between Customer and such third party and are not included in this quote. Installation of such third-party hardware will be quoted once the final position is mutually agreed upon between Customer and Flash.
Includes testing all components prior to commissioning.
Extending or re-routing existing electrical power lines to new SmartStation Kiosk and gate. Because we are uncertain as to the quality of the existing conduits in the concrete or other infrastructure items, the installation cost may increase based on actuals.

EXCLUSIONS:

Standard Installation EXCLUDES anything not specifically listed
Specified exclusions include all utility company charges, deposits and fees, if any; repairs for unforeseen underground utilities that may become damaged during installation of underground conduits; performance and payment bonds. All other requirements, if any, are extra and are subject to review; (All Permits and Inspections are a Pass Through – plus Service Fees if applicable).
All prices are exclusive of taxes, shipping, installation, electrical, or civil work, and any other item not specified in this quote unless otherwise clearly stated in the quote.

Warranty

Flash provides a twelve (12) month warranty on all parts. There is no warranty provided on any reused parts or existing components.

FlashValet

Orders for FlashValet equipment, tickets, decals and a dedicated number for texting will be completed during the kick-off These items will not be automatically ordered (when applicable). FlashValet equipment model and pricing is subject to change based on inventory availability.
For EMV transactions, Customer is required to open an account with Windcave or such other third-party merchant gateway identified by Flash. Flash is not responsible for Merchant and Gateway fees associated with EMV transactions.

Merchant Services

FlashPARCS Mobile Payments are $0.35 per
Merchant services related to the processing of credit card transactions must be sourced and paid for directly by the owner/parking operator. In addition, the following policy related to credit card gateway services applies:

Magnetic stripe readers (non-EMV): Flash uses USA ePay as the gateway for magnetic stripe reader applications. The Flash software subscription fee includes gateway-related charges for the first 5,000 magnetic stripe card reader-based payment transactions, per location/per month. Flash will bill at a rate of $49 per location for each additional 5,000 credit card transactions for those months where the gateway transaction volume allowance is exceeded.

Chip readers (EMV): Flash uses Windcave as the gateway for chip reader applications. Windcave requires a separate gateway agreement with the owner/parking operator. Payment gateway transaction fees apply and are payable directly to Windcave. https://www.windcave.com/

Flash includes a back-up 4G/LTE line for situations where Customer’s connectivity goes down. Customer shall be entitled to 250 MB per month of back-up line usage. Anything over that limit will be charged at $0.15 per MB per month.
Prices and third-party merchant providers are subject to change upon notice from Flash.

Electric Vehicle Supply Equipment (EVSE)

Flash Standard EVSE Installation

Quotes provided by Flash are generally valid for a period of thirty (30) days from the date of issue, with the exception of shorter quotations provided by general electrical contractors.
Installation quote is based on the information provided by the client. All other requirements not provided by the client before installation are subject to review, and additional fees may be assessed to cover the work.
Necessary electrical infrastructure upgrades to be provided by Flash through a third-party contractor.
When applicable, old charging units will be removed and placed in customer-designated area within facility. Disposal of old equipment not included.
All work and installation services to be performed during normal business hours, Monday through Friday, excluding holidays, by non-union labor.
Flash cannot be held liable for damage caused by or related to the temporary interruption of the electricity supply on the site required for the installation of the EVSE hardware and supporting electrical infrastructure.

EVSE Self-Installation

Where applicable, self-installation means the customer will install the EVSE equipment purchased from Flash following installation guidance provided by your Project Manager. Self-installation can be completed by an onsite or outsourced certified electrical contractor, and all work must comply with The National Electrical Code (NEC) standards. Flash shall not be responsible for inadequate electrical make-ready or infrastructure upgrades to the facility to support the successful operation of the proposed project. Visit the Self Installation Site Readiness Form for further information and installation guidance.

EVSE Warranty

Charging unit manufacture provides a limited warranty for a period of three (3) to five (5) years, depending on the specific warranty option purchased, as indicated in the applicable quote. The warranty covers defects in material and workmanship and ensures that the Products conform in all material respects to the specifications explicitly outlined in the Documentation, with the exception charging cables, connectors, and software. Flash makes no warranties of any kind, either express or implied, with respect to the EVSE hardware.
Flash, at its discretion, shall either repair or replace any defective Products, or refund the purchase price of defective Products, provided that:
- The Customer notifies Flash in writing of the defect within fourteen (14) days after the Customer discovers, or should have reasonably discovered, that some of all of the Products do not comply with the warranty terms outlined above.
- Flash is provided with a reasonable opportunity to examine the Products and receives all information necessary for such examination.
Exclusions from Warranty Coverage:
- Flash shall not be liable for defects or non-compliance with the warranty if:
  - The Customer continues to use the Products after providing or failing to provide notice in accordance with the requirements set forth above, specifically after the fourteen (14) day notice period has elapsed.
  - The defect arises from the Customer’s failure to follow Flash’s written or oral instructions regarding the storage, installation, commissioning, use, or maintenance of the Products, or failure to adhere to good trade practices, including the use of the Products with parts, accessories, or software not supplied or approved by Flash.
  - The defect results from Flash’s adherence to any customization or product specifications provided by the Customer.
  - The defect results from fair wear and tear, willful damage, negligence by the Customer or a third party, or from abnormal working conditions (such as damage caused by vandalism, animals, high-pressure cleaners, or errors in connected vehicles).
- The following costs are excluded from the coverage of the Warranty:
  - Travel and labor costs associated with the repair, including time spent on preliminary work, disassembly, and reassembly, when repair of the Products must occur at the installation site due to the nature of the Products.
  - Cleaning, routine maintenance, and preventative maintenance operations as defined in the Documentation, as well as the provision of any products required for these operations.
  - The cost of restarting operations after the Products have been secured, such as by circuit breakers, ground fault circuit interrupters (GFCIs), fuses, or emergency stops.
  - Any on-site operations, particularly when no parts require replacement.

EVSE EXCLUSIONS:

This project assumes that due to the nature of wireless signals, possible interference, line of sight obstructions, etc., one or more antennae could be needed. Once the installation of the EVSE has been completed, the functionality of the wireless feature and network capabilities will be tested. If, at that time or any time thereafter, it is determined that one or more signal-boosting antennae(s) are required, it is considered an addition to this project, and a separate change order will be issued.
Where engineering professional services are included in the scope of work, those services will be provided for the electrical scope of work only. Any additional services requested by the customer or required by local jurisdiction for permitting will be a Pass-Through – plus Service Fees is applicable.
The following costs, where applicable, shall be the responsibility of the Customer and are not included in the base contract price:
- All charges, deposits, and fees imposed by utility companies;
- Costs associated with repairs to unforeseen underground utilities that may be damaged during the installation of underground conduits;
- The cost of Performance or Payment Bonds;
- Any additional requirements, which shall be considered extra services and are subject to review and approval.
- All costs associated with permitting and inspections shall be passed through to the customer, along with any applicable service fees.
Customer shall, at its own expense and risk, ensure that the location where the EVSE hardware and electrical infrastructure are to be installed complies with the relevant requirements and applicable laws, that all necessary facilities and personnel are available for the installation and that all necessary authorization to enter the premises has been procured in time; and take all necessary precautions (including the observance of the instructions of the manufacture and/or installation partner) to enable a safe and trouble free installation of the EVSE on site.

Equipment Service Options:

24/7 Remote Support Team. Flash designed its solutions with simplicity and efficiency in mind. We supply every Customer with a FlashCare maintenance kit containing the most common replacement components. Should any of them fail, the Customer can easily remove the failed part and insert the replacement part with assistance from our remote support team.
On-Site Support. Should you choose not to use the 24/7 remote support option, Flash provides in-person support and repair through a mix of its own and third-party repair technicians. The labor rates and other costs associated with this service will be quoted by your local representative.

[1] Not to exceed 15 feet.